FAQ

What is Real Support Choices?
How does Real Support Choices work?
Who can use Real Support Choices?
How much does Real Support Choices cost to use?
Why should I use Real Support Choices?
Who created Real Support Choices?
Is Real Support Choices an official Aged Care & NDIS tool?
How do I get started using Real Support Choices?
How many carers can I add to Real Support Choices?
Can I create a monthly roster?
How can I contact the Real Support Choices team?
What is Real Support Choices?

Designed for self-managing NDIS participants, Real Support Choices is an online software which makes it easy to create a roster for your carers and manage their payments.

Real Support Choices is best used on a desktop computer or tablet such as an iPad.

How does Real Support Choices work?

Real Support Choices allows self-managing NDIS participants to create carer rosters, manage budgets and make payments. The interface has been designed to be simple and easy to use.

To find out more and see a video demonstration, visit our How it Works page.

Who can use Real Support Choices?

Real Support Choices is designed primarily for self-managing NDIS participants, with carers being the secondary users. Accounts must be set up and managed by participants (or their helpers), who issue invite-only access to their carers.

How much does Real Support Choices cost to use?

Please refer to our Pricing page for further information

Why should I use Real Support Choices?

This user-friendly dashboard was designed with the help of NDIS participants, with the purpose of making life easier, and helping you as the participant receive more care as our software will help your plan money go further.

As well as benefiting the participant, it will take the stress out of managing shifts for carers and help make sure they are paid on time.

Who created Real Support Choices?

Real Support Choices was created by a forward-thinking, independently-owned family business who wanted to instigate positive change for Australians who have a disability and wish to self-manage their care.

Is Real Support Choices an official Aged Care & NDIS tool?

At present, Real Support Choices is offered and managed as an independently owned product.

How do I get started using Real Support Choices?

It’s simple! Sign up for a free trial and start creating your carer roster today. CLICK HERE TO SIGN UP

At the end of your trial, you have the option to stop using Real Support Choices or to continue as a subscriber.

How many carers can I add to Real Support Choices?

Whilst there are no limits to the number of individual carers you can work with using Real Support Choices software, your monthly subscription includes payroll for up to 5 Carers. If you have more than 5 Carers, contact us to update your subscription to the appropriate package, this will incur a small price increase.

Can I create a monthly roster?

Real Support Choices allows NDIS participants to create weekly rosters and submit payment requests at the end of each week. This allows carers to receive more regular payments.

It is simple to replicate rosters so you are organised several weeks in advance.

How can I contact the Real Support Choices team?

We’d love to hear your suggestions and feedback! Simply contact us via email or call 1300 95 59 95.

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